SOME strategies are too successful. When Ryanair convinced many of its pilots to take less vacation during peak-travel season, it probably thought it was being clever. However, pilots who ferry tourists to holiday destinations need vacations too. Poor planning and a bit of bad luck have left Ryanair with a shortage of working pilots for the autumn. This shortfall has forced the low-cost airline to cancel around 2,100 flights beginning on September 16th and continuing through October. The abrupt cancellation of last weekend’s flights and the short notice provided to customers has left many angry.
Ryanair’s woes were caused in part by a change in the way the airline determines employee leave. Previously, Ryanair staff took their vacations over an operational year from April to March. In 2016, under pressure from the Irish Aviation Authority, Ryanair adopted the calendar year instead. As part of the transition, it needed to allow its employees to take the entirety of their vacation time between April and December of this year. That…Continue reading