Posts in category E-Commerce


E-Commerce

Will Amazon Go Reinvent Retail?

Every time I walk into a retail store, I grumble about the same pet peeve. After walking the aisles and filling the basket, you then must go through the most inefficient checkout process. First you unload everything in your basket, then it’s rung up, then you put the items in bags that go back into your basket before you can walk out of the store. There must be a better way.

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E-Commerce

Twitch Aims to Get Ahead of Steam

Twitch, the Amazon-owned live-streaming video platform, has launched its highly anticipated online game store. It includes goodie bags and other incentives, both for gamers who take the plunge and streamers who provide the content. Twitch earlier this year announced that it would be selling games and in-game content directly through the online store, competing with major gaming sites like Steam.

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E-Commerce

Why Companies Botch Customer Care

Do your customers come first? Companies spend a fortune to win and keep their customers. They advertise and market their products and services like crazy. Because of that cost, you would think every company would want to keep its customers happy. It’s more cost-effective to keep an existing customer than to win a new one. If that’s the case, why do some companies screw up customer care so badly?

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E-Commerce

Amazon Growth Spurt to Create 100K New Jobs

Amazon on Thursday announced it will create more than 100,000 new jobs across the United States over the next 18 months, ranging from entry-level opportunities to positions for engineers and software developers. All will be full-time jobs with full benefits. Many of the jobs will be in new fulfillment centers currently under construction in Texas, California, Florida, New Jersey and other states.

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