Over 50 years ago, Xerox introduced photocopiers based on a dry process called xerography that largely did away with the requirement of carbon copies of documents. So popular was the concept and the technology that in many markets users didn’t ask for a photocopy but a ‘xerox’ of a document.

Meanwhile, researchers at Xerox’s Palo Alto Research Center developed technologies, such as Ethernet and the graphical user interface, that were the basis of many key subsequent technology developments.

Xerox, which over the years diversified into a business services and document management company, is now under pressure to reinvent itself again, shedding some of the new businesses that it acquired or grew into such as business process outsourcing and related services.

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