It’s 2001, and this pilot fish is the lead tech at a middle school where one counselor is having issues with his iMac.
“The colors were off and the CRT screen looked ‘warped,'” fish says. “Our newly hired Mac tech was quick to respond and spent over an hour trying to adjust color and display geometry settings, but could not get it to work properly.
“The tech spent more time updating and changing drivers, but finally reported back to me that it was a hardware issue and we needed to replace the iMac.
“I advised the tech that our spares were currently out and the counselor would have to wait until one became available. The counselor was OK for now because the iMac was still usable.